Privacy policy
At Relaxico Beds, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you visit or make a purchase through our website, www.relaxicobeds.co.uk.
PERSONAL INFORMATION WE COLLECT
When you visit our site, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and some cookies installed on your device.
We also gather data on the pages or products you view, the websites or search terms that referred you, and how you interact with our website. This type of data is referred to as “Device Information” and helps us improve your experience and monitor for potential risks or fraudulent activity.
We collect this information using technologies like:
Cookies, log files, web beacons, tags, and pixels.
- "Cookies" are small data files stored on your device, often containing an anonymous unique identifier.
- "Log files" track actions on the site, while web beacons and similar technologies help us understand user behavior.
When you make or attempt to make a purchase through our website, we collect personal information including your name, billing and shipping addresses, payment details, email address, and phone number. This is referred to as “Order Information.”
Together, Device Information and Order Information make up what we call “Personal Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use your Order Information primarily to process and fulfill orders placed through our site, including managing payments, arranging deliveries, and sending order confirmations or invoices.
We also use this information to:
- communicate with you
- screen orders for fraud,
- and—only if you’ve agreed—share marketing content or product updates we think might interest you.
Your Device Information is used to help identify potential threats and to improve the overall functionality and performance of our website, such as generating analytics on how customers interact with the site and evaluating the success of marketing campaigns.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with trusted third-party partners who assist us in operating our business. For instance, our online store is powered by Shopify—you can review how they handle your information at Shopify’s Privacy Policy.
We also use Google Analytics to better understand how users interact with our site. You can learn how Google uses your data at Google’s Privacy Policy and opt out anytime via Google Analytics Opt-Out.
In some cases, we may need to share your information to comply with legal obligations or respond to lawful requests, such as subpoenas or court orders.
Additionally, we may use your personal data for targeted advertising based on your browsing activity.
You can opt out of such advertising by adjusting your settings on platforms like Facebook, Google, or Bing, or by visiting the Digital Advertising Alliance opt-out page.
DO NOT TRACK
Please note that our site does not respond to “Do Not Track” signals from web browsers.
YOUR RIGHTS
If you are a resident of the UK or EU, you have the right to access, update, or request deletion of any personal information we hold about you. If you'd like to exercise these rights, please contact us using the details provided below.
Please be aware that your information may be transferred and processed outside of Europe, including in the United States and Canada.
DATA RETENTION
We retain your order information for our records unless and until you ask us to delete it. We may occasionally update this Privacy Policy to reflect changes to our practices, legal requirements, or other operational needs.
CONTACT US
If you have any questions about this policy, or if you would like to make a complaint, please get in touch with us at relaxicobeds@gmail.com.